We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal returns policy. These accounts typically return most of the items bought or choose to not accept our shipments. Hence, our regular customers are deprived of the opportunity to buy these items. To protect the rights of our customers, we reserve the right to collect a platform handling fee of Rs. 149 for all orders and disable cash on delivery option for accounts that have a high percentage of returns and shipments not accepted by the value of orders placed.
