Rice Finger

You can place an order through the following ways.

1. Bhu Tatva home page has top deals, featured products, special deals sections etc.

2. Searching directly for a product in the top search bar.

3. By clicking on a particular category (eg. spices, dry fruits) under collections.

After clicking "ADD TO CART" button, you can view a product and after selecting a particular quantity; either add it to the cart or checkout directly for a faster buying experience.

You can apply coupons if any (our coupons are automatically applied either through clicking a button on the coupons page or sent through email. You may also scan a QR code) and fill in all the required information, for example, address, email, special note etc. Finally, you can fill in payment details and pay using available payment options.

That's it. Now relax, we will take it over and update you about further details.

We support the following payment options at Bhu Tatva.

1. UPI payment Methods (BHIM, Paytm, PhonePe, GooglePay, etc.)

2. PAYTM payment

We will be integrating credit/debit card payments soon. Please call or WhatsApp us on +918810470150 if you have any issues with payment.

Yeah sure. You can checkout as a guest user and don't need to create an account for a purchase. Just add items in the cart and checkout to fill in the address, payment details for buying. That's it. Your order details will be sent to the email provided during checkout. However, we still recommend adding your email to your account as it will allow you to easily check your order status, purchased items, reset your password if you need to.

All orders placed on Bhu Tatva are dispatched through our courier partners such as Blue Dart, Delhivery, FedEx etc. and you will be notified about it at the earliest through email.

Sorry, currently we do not have any service available to expedite the order delivery. In the future, if we are offering such a service and your area pin code is serviceable, you will receive communication from our end.

You can apply a coupon on the checkout page before placing an order. The final amount will be calculated after applying the applicable coupon(s) and deducting the coupon amount.

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, then call or WhatsApp on +918810470150 to resolve the issue faster. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.

You can login using your registered email with Bhu Tatva or O-Auth services from Facebook, Google or Twitter either clicking on "login | sign up" menu option or checkout page.

You can reach Bhu Tatva customer care through a phone call or WhatsApp at +91-8810-470-150 or fill a contact form. Please check out our frequently asked questions for the most common and frequently asked questions.

We also have WhatsApp or Messenger live chat services with opening hours 9 AM - 6 PM from Monday to Friday which could be found on the left bottom corner of the website.

You can place an order through the following ways.

1. Bhu Tatva home page has top deals, featured products, special deals sections etc.

2. Searching directly for a product in the top search bar.

3. By clicking on a particular category (eg. spices, dry fruits) under collections.

After clicking "ADD TO CART" button, you can view a product and after selecting a particular quantity; either add it to the cart or checkout directly for a faster buying experience.

You can apply coupons if any (our coupons are automatically applied either through clicking a button on the coupons page or sent through email. You may also scan a QR code) and fill in all the required information, for example, address, email, special note etc. Finally, you can fill in payment details and pay using available payment options.

That's it. Now relax, we will take it over and update you about further details.

Tap on the "Orders" under the "Account" main menu section of the Website and then select the order you want to cancel. You will see the 'Cancel Request' button for an order if it's eligible to cancel. If the cancel button is unavailable then please contact our customer care for further help.

For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive a refund into the source account within 7-10 days from the time of order cancellation. If payment was made by using UPI services, then a refund will be instant post order cancellation, any further issue can be resolved by contacting the respective payment services or our customer support team.

Yes, You can modify the shipping address of your order before we have processed (shipped) it, by updating it under the "Saved Addresses" option which is available under the "Account" section of the Website. If the package has been shipped and you wanna change the shipping address then please contact our customer care for further help.

When you place an order with Bhu Tatva then you will get an email about the order confirmation. The order tracking information will be sent through the mail. You can check the order status by clicking the "Orders" section under the "Account" main menu. An email will be sent for any change in order status.

Please tap on the “Orders” section under the "Account" main menu of the Website to check your order details. After clicking on "View" for a particular order, you will see order status at the top. We will send you a tracking link from our courier partners if available. We will send you an email regularly for any change in order status. 

We support the following payment options at Bhu Tatva.

1. UPI payment Methods (BHIM, Paytm, PhonePe, GooglePay, etc.)

2. PAYTM payment

We will be integrating credit/debit card payments soon. Please call or WhatsApp us on +918810470150 if you have any issues with payment.

The amount of GST collected from customers depends on the category, for example, 

1. Food items or food services: Max 18% GST applied.

The discounted prices displayed on the Bhu Tatva platform shall be exclusive of all taxes.

Yes. If you return the product the applicable GST amount will also be refunded into the source account selected at the time of return initiation. However, no refunds of GST shall be made in relation to the platform handling fee collected from the consumer under the Bhu Tatva shipping policy.

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, then call or WhatsApp on +918810470150 to resolve the issue faster. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.

All orders placed on Bhu Tatva are dispatched through our courier partners such as Blue Dart, Delhivery, FedEx etc. and you will be notified about it at the earliest through email.

Sorry, currently we do not have any service available to expedite the order delivery. In the future, if we are offering such a service and your area pin code is serviceable, you will receive communication from our end.

We strive to deliver products purchased from Bhu Tatva in excellent condition and in the fastest time possible. We will deliver the order to your doorstep free of cost if the total amount is more than ₹1499/- otherwise, a shipping charge according to the delivery address and the total weight will be applicable to the orders under ₹1499/-. 

1. If the order is canceled, lost or un-delivered to your preferred location, we will refund the complete order amount including any platform handling fee, if paid online. 

2. If you return an order delivered to you, the platform handling fee will not be refunded. 

However, if you self-ship your returns, we will reimburse self-shipment charges based on Bhu Tatva Returns Policy. For accounts whose return behavior violates our fair usage policy, the platform handling fee will be non-refundable irrespective of order value.

*Order value is calculated after applying discounts / GST or any other applicable charges.

You can apply a coupon on the checkout page before placing an order. The final amount will be calculated after applying the applicable coupon(s) and deducting the coupon amount.

When we initiate a cancellation, the customer is provided a goodwill coupon as a token of apology. To use your coupon, you will have to continue shopping with us on the Website. In case, you don’t have access to the Website currently, don’t worry, your coupons are safe with us. Whenever you have access in the future, you will be able to use the coupon (unless it has not expired).

You can login using your registered email with Bhu Tatva or O-Auth services from Facebook, Google or Twitter either clicking on "login | sign up" menu option or checkout page.

Tap on the "Orders" under the "Account" main menu section of the Website and then select the order you want to cancel. You will see the 'Cancel Request' button for an order if it's eligible to cancel. If the cancel button is unavailable then please contact our customer care for further help.

For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive a refund into the source account within 7-10 days from the time of order cancellation. If payment was made by using UPI services, then a refund will be instant post order cancellation, any further issue can be resolved by contacting the respective payment services or our customer support team.

Yes, You can modify the shipping address of your order before we have processed (shipped) it, by updating it under the "Saved Addresses" option which is available under the "Account" section of the Website. If the package has been shipped and you wanna change the shipping address then please contact our customer care for further help.

You can cancel an order when it is in processing, payment pending, on hold status, as long as the cancel option is available on the website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made. If the cancel button is unavailable then please contact our customer care for further help.